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IZZY INCORPORATED
106 N. Shelby
Carthage, TX 75633
(903) 693-2923 Carthage Area
(866) 693-2923 Toll-Free
www.izzyinc.org
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CLIENT SERVICES AGREEMENT
This Billing and Collection Services Agreement (the "Agreement") is
made and entered into by and between East Texas Billing & Claims, ("ETBCÓ"),
a Texas company, and, (the ÒClientÓ), to be effective; WHEREFORE, ETBC
is a Texas company providing medical billing and collection services
to medical service providers and health care institutions.
WHEREFORE, Client operates a _________________________________;
WHEREFORE, Client desires to engage ETBC to supply billing, collection
and related services in connection with the Client's business
operation, and ETBC desires to be so engaged, and possesses the
equipment, personnel and other resources necessary to provide the
services described in this Agreement.
NOW,THEREFORE: For and inconsideration of the mutual covenants and
agreements contained herein, the parties, each intending to be legally
bound hereby, agree and contract as follows:
- 1.0 SCOPE OF ENGAGEMENT. ETBC shall, on behalf of Client,
provide the necessary hardware, software and personnel to key
related charges, file insurance claims and to bill
patient/guarantors appropriately, and also to post payments and
provide necessary management reporting.
- 2.0 APPOINTMENT OF AGENT. Client appoints ETBC, for the term of
this
- Agreement, to he its true and lawful agent and attorney-in-fact
to bill patients in Client's name and on its behalf; to collect
accounts receivable resulting from such billing in Client's name and
on its behalf; and with Client's prior written consent, to initiate
legal proceedings in the name of Client to collect any accounts and
moneys owed to Client, to enforce the rights of Client as creditor
under any contract or in connection with the rendering of any
service, and to contest adjustments and denials by governmental
agencies (or fiscal intermediaries) as third-party payers. The
performance of all billing and collection functions by ETBC shall
comply with state and federal statutes, regulations and directives
applicable to such functions.
- 3.0 REPORTING AND RELATED SERVICES.In the performance of its
billing and collection services herein ETBC shall:
(1) provide tracking, patient billing, follow-up, insurance/invoice
processing, posting and related services for Client;
(2) prepares and send to Client by the tenth day of each month,
ETBC's standard monthly collection report for the previous month;
(3) establish a mutually agreed procedure, including documentation
for handling unpaid accounts and for the request, use, maintenance
and return ofÊ patient files; and
(4) use only charges, diagnoses and common procedural terminology
codes provided by Client, and not alter or create patient records
but work only from those provided by Client. ETBC shall also prepare
and submit to Client on a monthly basis the customary reports of
ETBC derived from the services performed by ETBC pursuant to this
Agreement.
- 4.0 RESPONSIBILITIES OF CLIENT.
- 4.2 Data Entry. Client agrees to enter all required patient
information, including demographics, charges and codes into the
system designated by ETBC and in accordance with ETBC's written
policies and procedures.
- 4.3 Employee Compliance. Client agrees its employees shall
participate in any training or educational programs reasonably
required by OS1 and to comply with the responsibilities of Client
pursuant to this Agreement.
- 4.4 Accuracy of Information; Reliance by ETBC. All information
provided by Client to ETBC in the performance of its services
hereunder shall be true, complete and accurate in all respects. ETBC
shall be entitles to rely on all such information (including, but
not limited to, billing, charging and coding information and
provider numbers) without conducting any independent investigation.
- 4.5 alancing. Client agrees to comply with all ETBC balancing
policies and procedures.
- 5.0 RELATIONSHIP OF THE PARTIES. ETBC is entitled to act as the
limited agent of Client only to the extent provided by and in
accordance with this Agreement. Neither party is, or is intended to
be. a partner, joint venturer or employee of the other party, and
neither party shall have the authority to bind the other party
except as expressly contemplated by this Agreement.
- 6.0 HANDLING OF FUNDS/ETBC COMPENSATION. ETBC compensation shall
be as per Exhibit ÔAÓ that is attached and made a part of this
agreement. All receipts for professional medical services rendered
by Client will be remitted to the Client. The Client shall forward a
copy of the explanation of benefits associated with such receipts to
ETBC, whereby ETBC will subsequently provide cash application
services to assure proper posting of payments.
- 7.0 MAINTENANCE OF RECORDS. ETBC agrees to maintain copies of
all records produced pursuant to this Agreement for a period of not
less than four (4) years from the date of creation, or longer as may
be required by applicable law, and not to dispose of any records
created pursuant to this Agreement without the prior authorization
of Client. If ETBC is requested to disclose any books, documents or
records relevant to this Agreement for any purpose, ETBC shall
notify Client of the nature and scope of such request in advance of
disclosure, so as to provide Client with a prior opportunity to
contest disclosure.
- 8.0 TERM OR TERMINATION
- 8.1 Term. This agreement shall be effective as of the Effective
Date, and continue for a term as stated on Exhibit ÒAÓ (the ÒPrimary
TermÓ) unless earlier terminated pursuant to the provisions of this
Agreement.
- 8.2 Termination Without Cause. Notwithstanding any other
provision of this Agreement either party may terminate this
agreement at any time by giving at least 12 months prior written
notice to the other party.
- 8.3 Termination With Cause. If either party defaults in the
performance of any term or condition of this agreement and the
default is one which may be cured, the party in default must cure
that default by a satisfactory performance within ninety (90) days
of written notice of default. If the party in default fails to cure
the default within the ninety (90) day period, the party not in
default may terminate this Agreement forthwith by providing written
notice to the breaching party.
- 8.4 Termination for Insolvency. This Agreement shall terminate
automatically and immediately upon a loss of solvency of either
party.
- 8.5 Effect of Termination. ETBC shall continue to provide
billing services to Client up to the effective date of termination.
Reimbursement to ETBC for services rendered before and/or during any
such extension period shall be paid by Client in the same manner as
during the term of this Agreement. Termination of this Agreement
shall have no effect upon the rights and obligations of the parties
arising out of any transactions or services provided or occurring
prior to the effective date of such termination.
- 8.6 Responsibilities. It shall be the responsibility of ETBC to
furnish all data and information that it has stored for Client. This
includes all disks, UB-92's and any and all pertinent information
that Client deems necessary. This information shall be supplied to
Client no later than fifteen (15) days following the effective date
of termination.
- 9.0 TERMINATION/COMPENSATION In the event of termination of this
agreement for any reason, ETBC shall be entitled to any and all
compensation accrued and unpaid up to the date of termination. Any
and all accrued fees shall be paid in full by Client prior to the
release of any information stored at ETBC office.
- 10.0 TRADE SECRETS. The parties acknowledge in the conduct of
their respective obligations under this Agreement each will have
access to the confidential, proprietary and trade secret information
of the other. Client and ETBC each agree not to disclose any
confidential, proprietary or trade secret information of the other
which may he ascertained as the result of the performance of this
Agreement, the use or disclosure of which might reasonably be
construed to be contrary to the best interests of the other party.
Upon termination of this Agreement, neither party will take or
retain any papers, records, files, computer programs and software,
other documents or copies thereof, or other confidential information
of any kind belonging to the other party. Without limiting other
possible remedies available for breach of this covenant. Client and
ETBC each agree injunctive or other equitable relief shall be
available to enforce this covenant, such relief to be available
without the necessity of posting bond.
- 10.1 During the term of this Agreement and for one (1) year
after termination, CLIENT will not, directly of indirectly (e.g.
CLIENT hires or uses another company that hires ETBC's employees),
employ or contract with any ETBC employee or agent (or any
enterprise in which any ETBC employee or agent owns a greater that
5% interest) who has provided services to the CLIENT on behalf of
ETBC within the previous year, for the purposes of providing
management, consulting, or rehabilitation services, without the
express written consent of ETBC. CLIENT and ETBC agree that CLIENT's
breach of this provision will cause irreparable damage to ETBC and
that, in addition to other remedies available at law, an injunction
or other equitable remedy shall issue to enforce this provision.
CLIENT and ETBC further agree that it will be difficult to fix the
exact amount of damages suffered by ETBC in the event of a breach by
CLIENT of this provision and, accordingly, agree to liquidated
damages to ETBC in the amount of $20,000.00.
- 11.0 DISCLAIMER OF LIABILITY. Client shall have the sole
responsibility for all source information provided ETBC and ETBC
shall have no obligation to verify, check or otherwise inspect the
source information furnished by Client, Client agrees to identify
and hold ETBC harmless against any and all liability, loss, damages,
costs and expenses which ETBC may incur including, but not limited
to, attorney's fees and cost, which ETBC may be required to pay,
directly or indirectly, results in any liability, loss and/or damage
to ETBC. Neither ETBC nor Client shall be liable to any third person
for any damages which said third person may incur, directly or
indirectly, as a result of the errors or omissions of the other.
Client and ETBC each covenant, warrant, represent and agree neither
it nor any person or firm connected with it has participated or will
participate in any act or action that is or may be found to be in
violation of any state or federal law, regulation, decree, policy or
directive including, but not limited to, those laws and regulations
pertaining to the submission of claims for payment to public and
private third party payers for health care goods and services. If a
violation of this provision is discovered or occurs, a material
breach of this Agreement shall result, and the non-defaulting party
shall have the option, in its sole discretion, to terminate this
Agreement immediately upon notice to the defaulting party.
- 11.1 Hold Harmless. It is the intent of the parties to this
contract, regardless of any language to the contrary, to indemnify
the other party to the extent legally possible, against all claims
by third parties, arising from actions of the affected party in
performance of this contract.
- 12 NO PRACTICE OF MEDICINE. Nothing in this Agreement is
intended to constitute the use of a medical license for the practice
of medicine by anyone other than a licensed physician; aid ETBC or
any other corporation to practice medicine when in fact such
corporation is not licensed to practice medicine; or result in any
other act or create any other arrangement in violation of the laws
of Texas or the United States of America.
- 13 NO REFERRALS. This Agreement is not intended to induce or
encourage the referral of any patients. The parties agree the
benefits to each other hereunder do not require, are not
compensation, payment or inducement for, and are not in any way
contingent upon, the admission, referral or any other arrangement
for the provision of any item or service offered by any person to
any patient(s).
- 14 MISCELLANEOUS.
- 14.1 Assignment. Neither party shall, without the prior written
consent of the other, assign any rights or delegate any duties under
this Agreement.
- 14.2 Amendment. This Agreement may be amended only by an
instrument in writing signed by the parties hereto.
- 14.3 Notice. Whenever, under the terms of this Agreement,
written notice is required or permitted to be given, such notice
shall be deemed to have been delivered upon receipt if delivered
personally or by confirmed facsimile, or on the third business day
after such notice is deposited in the United States mail in a
properly stamped envelope, certified mail, return receipt requested,
addressed to the party to whom it is to be given at the address set
forth below:
To ETBC:
East Texas Billing & Claims
P.O. Box 365
Carthage, TexasÊ 75633
To Client:
____________________________________
____________________________________
____________________________________
____________________________________
- 14.4 Entire Agreement. This Agreement, including Exhibits ÒAÓ
and ÒBÓ attached hereto, sets forth the entire understanding and
agreement between the parties and shall be binding upon the parties,
their affiliates, successors and permitted assigns. Any and all
prior negotiations, agreements and understandings are superseded
hereby.
- 14.5 Section Headings. The headings preceding the text of the
several sections of this Agreement are inserted solely for
convenience of reference and shall not constitute a part of this
Agreement nor affect the meaning or construction of any section
hereof.
- 14.6 Governing Law and Venue. This Agreement shall be governed
by and construed in accordance with the laws of, or applicable to,
Texas, and in the event of any litigation at any time arising
hereunder the venue of such litigation shall be exclusively in
Panola County, Texs. In the event of any litigation arising
hereunder, the prevailing party shall be entitled to recover
reasonable attorney's fees as awarded by the court, together with
all costs of any such action.
- 14.7 Severability. Should any part of this Agreement for any
reason be declared invalid, the validity of any remaining portions
hereof shall not be affected thereby, which remaining portions shall
continue in force and effect as if this Agreement had been signed
with such invalid portion eliminated. The intention of the parties
is the remaining portions of this Agreement would have been signed
without including any such part, parts or portion which may for any
reason hereafter be declared invalid.
- 14.8 Counterparts. This Agreement may be signed in any number of
counterparts with the same effect as if the signature on each such
counterpart were on the same instrument.
EAST TEXAS BILLING & CLAIMS
By:____________________________________
Its: __________________________________
Date:__________________________________
_______________________________________
By:____________________________________
Its:___________________________________
Date:__________________________________
EXHIBIT A
ETBC SERVICES:
- To provide the appropriate billing (Insurance, Invoice and/or
Statements), and comprehensive follow-up on the status pending
claims, invoices or accounts.
- To provide appropriate means of collections to resolve accounts.
- To provide patient/employer and insurance inquiry services via
mail or telecommunications.
- To provide cash application services to assure proper posting of
payments.
- To provide customized and periodic reporting for the purpose of
financial and statistical data.
- To provide additional training as needed to new and existing
employees.
- To provide 24 hour a day access to the software system and
support.
ETBC COMPENSATION:
- ¥ETBC will be compensated twice monthly at a rate of______%25
for services rendered.
TERM OF AGREEMENT
The term of this Agreement is 12 months, commencing the latest date
noted on the Signature blocks of this document. This will
automatically renew unless terminated as stated in Article 8.0.
EXHIBIT B
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